Frequently Asked Questions
Everything you need to know about shopping at kobobooks.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags still attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
At kobobooks, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.